FAQ

  • What should I expect during my first facial?

    Your first visit includes a skin analysis, a discussion of your skin concerns, and a fully customized treatment. You’ll also receive personalized product recommendations and aftercare tips.

  • Do I need to stop using any products before my appointment?

    Yes—please discontinue use of retinol, exfoliants, or any active ingredients (like AHAs, BHAs, or acne treatments) at least 3–5 days before your facial to avoid sensitivity.

  • What is the cancellation policy?

    Your appointment time is reserved especially for you. If you need to cancel or reschedule, I kindly ask for at least 24 hours’ notice to avoid a cancellation fee.

    Cancellations made less than 24 hours before your appointment will result in a fee of 50% of the service total.

    No-shows will be charged 100% of the scheduled service.

    If you arrive more than 15 minutes late, your appointment may need to be shortened or rescheduled, and a late fee may apply.

    Thank you for respecting my time and business. This policy allows me to serve all clients efficiently and fairly.

  • Can I bring a guest or child to my appointment?

    I believe every parent deserves time for self-care. Children are welcome in the room during your service—please just send me a quick message beforehand so we can make any needed accommodations. Your comfort (and theirs) matters to me!

  • How do I know what facial is right for me?

    No worries! If you’re unsure, book an SIgnature Silk Facial. I’ll assess your skin during the appointment and choose the best treatment for your needs.

  • What products do you use?

    I use professional-grade, esthetician-exclusive skincare lines chosen for their quality, safety, and results. Ask me about the brands during your visit!

  • How do I prepare for my first visit?

    Please arrive 5–10 minutes early to complete any necessary forms and settle in comfortably. Come with a clean, bare face if possible—no makeup or heavy skincare is ideal, though your skin will be thoroughly cleansed either way. Wear something comfortable.